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FREQUENTLY ASKED QUESTIONS

  1. P:Can I pay my bill in foreign currency?

    A:Yes, The House Hotel reception will also accept your foreign currency.

  2. P:What credit cards are accepted?

    A:American Express, VISA, MasterCard and Diners Club.

  3. P:Do you offer security service?

    A:All three hotels provide 24/7 security as well as camera systems in all public areas.

  4. P:What are parking arrangements?

    A:

    • Galatasaray: Paid parking available near the hotel (external)
    • Nişantaşı: Valet Parking available in front of the hotel (external)
    • Bosphorus: Valet Parking available in front of the hotel (external)

  5. P:Is early check-in and late check-out available?

    A:Yes, regular check-in is at 3 pm and check-out is at 12 noon. To make other arrangements, please advise the reservation agent when securing your room. We will be happy to accommodate special requests based on availability.

  6. P:Do you have a business center?

    A:Yes, we have a business center with computers in The House Hotel Nişantaşı and in The House Hotel Bosphorus. Complimentary laptop access is available at The House Hotel Galatasaray in the Lounge Bar.

  7. P:Do you provide wireless Internet access?

    A:Yes, we offer complimentary wifi high-speed Internet access in all of our guest rooms and public areas throughout the hotel.

  8. P:How can I obtain tickets (concert, theater) and make arrangements etc?

    A:Our front desk is happy to help guests with ticket arrangements, as well as sightseeing tours, dining and other requirements.

  9. P:Will the hotel arrange transportation?

    A:Yes, the front desk will gladly help you with airport transportation, limousines, taxis and car rentals. Fees apply.

  10. P:How far is the hotel from the airports?

    A:Ataturk Airport to: Galatasaray - 40 minutes / Nişantaşı - 40 minutes / Bosphorus - 45 minutes Sabiha Gökçen to: Galatasaray - 75 minutes / Nişantaşı - 65 minutes / Bosphorus - 60 minutes