P:Can I pay my bill in foreign currency?
A:Yes, The House Hotel reception will also accept your foreign currency.
P:What credit cards are accepted?
A:American Express, VISA, MasterCard and Diners Club.
P:Do you offer security service?
A:All three hotels provide 24/7 security as well as camera systems in all public areas.
P:What are parking arrangements?
- Galatasaray: Paid parking available near the hotel (external)
- Nişantaşı: Valet Parking available in front of the hotel (external)
- Bosphorus: Valet Parking available in front of the hotel (external)
P:Is early check-in and late check-out available?
A:Yes, regular check-in is at 3 pm and check-out is at 12 noon. To make other arrangements, please advise the reservation agent when securing your room. We will be happy to accommodate special requests based on availability.
P:Do you have a business center?
A:Yes, we have a business center with computers in The House Hotel Nişantaşı and in The House Hotel Bosphorus. Complimentary laptop access is available at The House Hotel Galatasaray in the Lounge Bar.
P:Do you provide wireless Internet access?
A:Yes, we offer complimentary wifi high-speed Internet access in all of our guest rooms and public areas throughout the hotel.
P:How can I obtain tickets (concert, theater) and make arrangements etc?
A:Our front desk is happy to help guests with ticket arrangements, as well as sightseeing tours, dining and other requirements.
P:Will the hotel arrange transportation?
A:Yes, the front desk will gladly help you with airport transportation, limousines, taxis and car rentals. Fees apply.
P:How far is the hotel from the airports?
A:Ataturk Airport to: Galatasaray - 40 minutes / Nişantaşı - 40 minutes / Bosphorus - 45 minutes Sabiha Gökçen to: Galatasaray - 75 minutes / Nişantaşı - 65 minutes / Bosphorus - 60 minutes